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For Technical Support

Please call (989) 720-5465 ext. 102

Please leave a detailed message, including name, address, phone number, and the nature of the problem.

What may warrant additional installation charges?

The following examples may include, but are not limited to:

• Local topography interference (hills, valleys, trees, etc.)

• Specialized antennas, non standard install needs, Push-Up Pole Installation

• Additional PC connections are $85.00 per hour

• Additional CAT 5 cable over 75 feet (charge will vary depending on current costs)

• Installation of additional switches, hubs or routers are $85.00 per hour

•Tower installation depends on the height required

•Difficult Installs that exceed 1.5 hours of labor can be charged at $85.00 per additional hour

• Running cable Inside Walls/ceilings, etc., is an additional $99.00 per drop/run

• A router is needed if using more than 1 computer, for an additional fee. Call for details on our router maintenance plan.